Refund Policy

1. Booking Cancellation and Refunds:

• Seat Booking & Food Orders:
  • Full refund if cancelled at least 24 hours before the booking time.
  • 50% refund if cancelled between 12-24 hours prior to the booking time.
  • No refund if cancelled less than 12 hours before the booking time.
• Event Cancellation (25 seats or fewer):
  • 100% refund if cancelled at least 7 days prior to the event date.
  • For bookings made within 7 days of the event, a 48-hour cancellation notice is required for a full refund.
  • 75% refund if cancelled less than 48 hours prior to the event date.
• Event Cancellation (25 to 50 seats):
  • 100% refund if cancelled at least 7 days prior to the event date.
  • For bookings made within 7 days of the event, a 48-hour cancellation notice is required for a full refund.
  • 50% refund if cancelled less than 48 hours prior to the event date.

2. Refund Process:

• Refund requests must be submitted in writing to info@indiaaccelerator.co.
• Refunds will be processed within 7-10 business days from the date of the refund request.
• Refunds will be credited back to the original mode of payment used for the booking.

3. Non-Refundable Bookings:

• Certain promotional offers, discounted rates, or special packages may be non-refundable. This will be clearly stated at the time of booking.
• No refunds will be provided for no-shows or early departures.

4. India Accelerator's Right to Cancellation:

• India Accelerator reserves the right to cancel any booking at its sole discretion due to unforeseen circumstances, maintenance issues, or other reasons.
• In such cases, clients will be notified promptly, and a full refund will be provided.

5. Amendments and Rescheduling:

• Requests for amendments or rescheduling of bookings are subject to availability and may incur additional charges.
• Any difference in pricing resulting from the amendment or rescheduling will be borne by the client.

6. Extenuating Circumstances:

• In case of extenuating circumstances beyond India Accelerator's control, such as natural disasters, government-imposed lockdowns, or other force majeure events, the company reserves the right to modify its refund policy temporarily.
• Clients will be notified of any such modifications and the applicable terms for their bookings.

7. Grievance Redressal:

• If you have any issues or concerns regarding refunds, please contact our Grievance Officer at info@indiaaccelerator.co or +91 99718 76616.
• We will endeavor to resolve your grievance within 7-10 business days from the date of receipt.

If you have any further questions or require clarification on our Refund Policy, please contact us at info@indiaaccelerator.co.